DOW announces new window service hours from 8 a.m. to 4 p.m., effective June 1

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DOW announces new window service hours from 8 a.m. to 4 p.m., effective June 1

LIHUE – The Department of Water (DOW) announces new window services hours of operation for its Fiscal and Engineering services from 8:00 a.m. to 4:00 p.m., Monday to Friday, except holidays, effective June 1, 2018.
The new window service hours will only affect services that may require customers and visitors to walk-in to DOW offices for business.  Customers can still contact DOW offices by phone during normal business hours, from 7:45 a.m. to 4:30 p.m., Monday to Friday, except holidays.
The 15-minute time adjustment from its current window service hours; 8:00 a.m. to 4:15 p.m., will provide the appropriate time allotment for staff to complete internal operating and billing procedures before the close of business day.
Additionally, a payment drop box accepting check payments, will continue to be accessible to customers 24-hours a day and is centrally located in the DOW’s parking lot located at 4398 Pua Loke Street in Līhu’e.
For more information, contact the Department of Water at 245-5400.